Assisted Living FAQs - Heather Glen | Frequently Asked Questions

Heather Glen Assisted Living FAQs: What Do You Need to Know?

At Heather Glen, we are often asked questions such as; “What does ‘assisted’ living mean?” and “How do I know when it’s time to move?” We have compiled some of the most common assisted living faqs and coupled them with brief responses. Of course, additional information and more detailed answers that potential residents and their families might have are available by contacting Heather Glen’s experienced professional team.

Below are some of the most common assisted living FAQs:

What is an assisted living community?

An assisted living community is a long or short-term senior care option that provides personal care support services such as meals, medication management, bathing, dressing and transportation.

Heather Glen Assisted Living combines the comforts of home with the security of knowing there’s always a helping hand from our professional, experienced team. We provide multiple levels of care to support changing needs, promoting your highest level of independence possible while meeting all of your needs for assistance.

How is assisted living different from a nursing home?

Unlike assisted living communities, skilled nursing homes house and assist residents who have health conditions that require 24-hour monitoring and availability of licensed medical personnel.

If you are uncertain of the type of care needed, Heather Glen performs an assessment to determine the level of care required, and builds a lifestyle service plan with you at the center. We aim to closely match your preferences to your lifestyle here.

When is it time to move to assisted living?

If you or your loved one requires some additional help performing daily tasks but don’t require round the clock medical supervision, the time may be right to move to an assisted living community.

This can be a difficult decision to make, but our professional, trained staff members are available to assist you in preparing for and making the transition.

What is the cost of assisted living? Does Medicare pay for it?

Medicare and other federal programs typically do not pay for assisted living. Your personal funds, assets or long-term care insurance are typically used to cover the costs, which vary according to your needs.

We are happy to sit down with you and your loved ones to discuss your options.

What can a new resident bring with them when they move in?

Heather Glen at Ardenwoods offers a cozy, friendly residence—not a “medical” environment—that is the ideal blend of privacy, comfort, and services. Our residents are welcome to bring furnishings and personal belongings to make their new space feel like home.

How big are the rooms? Can couples live together?

Typical floor plans are 360 square feet and include a private bathroom. Couples may live together, or in separate rooms.

Do residents need their own car?

Scheduled transportation is provided for residents to doctor’s appointments, shopping and errands.

Are pets allowed?

Yes, as long as the resident can care for their pet or hire a service to care for them.

Can a senior be denied?

While we try to welcome as many residents as we can, after performing a health assessment it may be determined that a potential resident requires more care than our assisted living community can provide, and they may be more suited for a skilled nursing facility.

What if a resident doesn’t remember to take their medications?

Medication management is an important aspect of the care provided by our trained staff. Residents’ medications are located, secured and delivered in the privacy of their suite.

What financial resources are available?

Financial resources available at Heather Glen help you enjoy life to its fullest at your highest level of independence. Our goal is to help you and your loved ones feel confident that the services you’re receiving not only provide optimal health and wellness—but are also a good financial fit. No other assisted living community in the Asheville area offers the level of value and service that Heather Glen provides.

FAQs Heather Glen touches on questions that we are most frequently asked, however, these may not be definitive enough to thoroughly satisfy your personal inquiries. If you have any additional questions regarding assisted living in general, or about Heather Glen at Ardenwoods, give us a call today at 828-687- 7321. We invite you to schedule a tour our community to experience what assisted living at Heather Glen has to offer.